Summary
I had a wide experience of customer service with different business multi tasks which depended on particular project I’ve been involved. It’s supply chain, order management, sales/marketing support, negotiation with customers and providers, ERP implementation, warehouse and customs/export issues. Working mostly in international environment & repoting to European HQ, I would like to continue my career in this field and hope my knowledge will be helpful and applicable. I’m self disciplined with strong time management and communication skills. On my last job I had remote work experience for 2 years (we just had a meeting once per month in Moscow office to discuss the main milestones) so for now this option to combine my job in foreign company + remote work is very attractive for me.
I was born in Moscow, graduated in Moscow as well, love my city a lot. From my hobbies I would mention sports (fitness), travels and music.
Year of Birth: 1979
Languages: English C2 level
Education
- Plekhanov Russian Academy of Economics (REA) 1996-2001
Finance and credit, Economist degree - SAP training (SD/MM, Supply Chain Finished Goods flow, implementation of SAP in Russia for start-up of production plant acc. Special Economic Zones legal requirements ,Bekaert SAP competence center, Zwevegem, Belgium 2007, 2008, 2009, Bekaert Hlohovec, Slovakia 2008, 2009)
- Work safety requirements for managers and specialists
Lipetsk training center, Lipetks, Russia 2010
Experience
- March 2017 — May 2019 / Havells Sylvania Germany GmbH, Moscow
Customer service and logistics manager - December 2015 —May 2016 / Houghton, Moscow Rep office
Project manager (temporary project Customer Service) - November 2011 — September 2015 / Havells Sylvania Germany GmbH, Moscow
Customer service and logistics manager
- February 2009 — August 2011 / OOO “Bekaert Lipetsk”, Lipetsk
Supply chain manager - May 2005 — January 2009 / OOO “Bekaert Wire”, Moscow
Logistics and customer service manager - March 2001 — April 2005 / OOO “Bekaert Wire”, Moscow
Sales management assistant
Rates
- From € 6 per hour
Contact Olga G.