Negotiation Mastery: Persuasion and Influence for Business Success

Negotation-Mastery2

Location: Online

Dates: 31 March – 4 April 2025

Fee: € 800

Master the skills to influence, inspire, and negotiate with confidence in this dynamic and engaging course. The Art of Negotiation and Persuasion for Business Success is designed to empower professionals with the tools and strategies they need to thrive in high-stakes business interactions. Whether closing deals, resolving conflicts, or leading teams, this course will provide actionable insights and techniques to achieve successful outcomes while fostering positive relationships.

Participants will dive into the psychology of influence, learn to identify and adapt to different negotiation styles, and discover how to effectively communicate through verbal and non-verbal means. With a focus on practical application, the course includes role-playing exercises, real-world case studies, and strategies tailored to sales, HR, leadership, and entrepreneurial contexts.

By the end of the program, attendees will leave with the confidence and skills to handle objections, build rapport, and negotiate solutions that benefit all parties involved.

Who is the Coach?

Coach

Dr. Montsheng Letsoalo is a social neuroscientist with expertise in business communication and negotiation. With extensive experience in teaching, research, and consulting, Dr. Letsoalo combines psychological insights with practical strategies to help professionals, entrepreneurs, and students enhance their communication and influence in business environments.

Schedule

9:00 AM – 1:00 PM

The first day will begin with an Introduction & Course Overview, where participants will be introduced to the course objectives, structure, and engage in an ice-breaker activity. Following that, we will dive into the Psychology of Influence, where participants will learn how people make decisions in business contexts. This will be followed by a session on the Key Principles of Persuasion focusing on reciprocity, scarcity, authority, and consistency. After a short break, participants will take part in an Interactive Exercise, applying the persuasion techniques discussed in real-life role-play scenarios.

9:00 AM – 1:00 PM

Day 2 will start with a brief Review of Day 1 and a Q&A session, allowing participants to clarify any concepts. Then, we will explore Understanding Negotiation Styles, helping participants identify their negotiation style—whether competitive, collaborative, or compromising. This will be followed by a discussion on Win-Win Negotiation Techniques, focusing on creating value through integrative bargaining and strategies for expanding the “negotiation pie.” After a break, participants will engage in an Interactive Exercise, where they will negotiate win-win outcomes in various business contexts.

9:00 AM – 1:00 PM

On Day 3, we will begin with a Review of Day 2 and Q&A session. The first session will cover Effective Communication in Negotiations, focusing on mastering verbal and non-verbal communication and the power of active listening. Participants will then learn how to Overcome Objections with Confidence, identifying resistance points and using reframing techniques to shift perspectives. After a break, we will move on to Advanced Negotiation Tactics, where participants will learn about anchoring, framing, and the art of concession-making in negotiations.

9:00 AM – 1:00 PM

Day 4 begins with a Review of Day 3 and a Q&A session. We will then explore The Role of Body Language in Negotiation, helping participants decode non-verbal cues and use posture, gestures, and eye contact to convey confidence. The next session will focus on Negotiating in Business-Specific Contexts, such as sales, HR, and leadership negotiations. After a short break, we will discuss Persuasive Storytelling in Business, where participants will learn how to craft compelling narratives to build emotional connections and inspire action.

9:00 AM – 1:00 PM

The final day will start with a Review of Day 4 and a Q&A session. We will then discuss Ethical Negotiation and Persuasion, focusing on balancing assertiveness with fairness and integrity. After a break, we will go over Case Studies and Final Role-Play, allowing participants to apply the negotiation techniques in real-world scenarios. The course will conclude with a Final Wrap-Up, where participants will reflect on their learnings and develop a personalized negotiation strategy to take forward in their professional lives.

Duration: 5 days/20 hours
Daily Schedule: from 9 am to 1 pm

Apply

Please write as detailed as possible who told you about us
In exchange for being granted the opportunity to participate in The Netherlands Education Group (TNEG) programs, the student, intending to be legally bound, agrees to the following terms and conditions:

ELIGIBILITY AND COMPETENCIES
1. ELIGIBILITY: In order to be eligible to participate in TNEG programs, you must:
a. Have good command of English;
b. Be in good financial standing to pay for the course;
c. Be in good academic standing;
Please note that we do not have any age or geographical limits for the applicants. A person of any age from any country is welcome to apply for the program.
2. REQUIRED COMPETENCIES: In order to participate in TNEG programs, you must demonstrate the following required competencies:
a. Ability to be flexible and adapt to new, unexpected circumstances as they occur. Navigate independently and/or appropriately in a new and /or unfamiliar environment. (Ex: live in a host dorm; use urban/rural public transportation systems).
b. Ability to be responsible for all known personal medical and psychological needs prior to participation in the program.
c. Ability to respect the host culture and its different language, values, customs, and belief systems.
d. Ability to respect people living with you as well as your neighbors, if living in an accommodation provided by TNEG. It is not allowed to make any kind of noise after 10pm, included but not limited to speaking on the phone loudly. If participant makes noise after 10 pm, he or she may be asked to leave the accommodation.

COST AND PAYMENTS

1. REGISTRATION FEE POLICY (*depending on the program):
Option 1
1st instalment: You pay 50% of the course fee. Then we send you a visa invitation from the organization that you use to apply for a visa. 2nd instalment: You pay the remaining 50% of the course fee within 5 business days after receiving a visa.
Option 2
1st instalment: You pay 100% of the course fee. Then we send you the following package of documents:
Visa invitation from the organization
The official visa invitation from the Municipality of Amsterdam confirming the invitation and supporting your visa application process
Proof of payment that can be included in your visa application package to confirm your financial sufficiency
The sponsorship letter from us stating that we are covering all your travel expenses during your stay in the Netherlands. 2nd instalment: No

2. ACCEPTANCE: By submitting an application or registration form online to a TNEG program you are agreeing to enroll in the program for which you applied/registered if you are approved and accepted. Programs may require interviews, written statements, or both, before deciding to accept a student. If the group does not reach its maximum capacity, the course might be canceled, rescheduled, or provided on an individual basis.

3. PROGRAM COST AND BILLING: Upon acceptance into the program, if applicable, the TNEG’s communication manager will send you an invoice for the program cost less the deposit. Full payment is due as stated on the invoice. For specific costs, please refer to the applicable program. 4. STUDENT WITHDRAWAL: In order to withdraw from a program, you must notify the communication manager and/or Program Leader(s) in writing. The participant has the right to cancel his/her participation in the program 30 days prior the starting date. In this case, second installment is not required (if it has not been already paid). If the participant cancels participation in less than 30 days, provided that a visa has been obtained (if necessary) and there are no other good reasons for canceling participation, then the participant must pay the full amount for participation in the program (remaining 50% of the payment, if they have not yet been paid) or reimburse all expenses incurred for the organization of the program. The organization, in negotiation with the participant, will determine which option is most appropriate. 5. REFUND POLICY. If a student cancels registration, there is no refund. Deposit is kept on the student’s account within the organization. If a student can’t join the planned course, the student can join any other one in future and the deposit will be successfully transferred. There is no deadline and student can use deposit anytime in future for any of the courses. Deposit transfer is available only between programs and can’t be moved to another person.

VISAS: You are generally responsible for obtaining proper visas and paying all costs associated with such visas. However, some programs include visa processing, which is coordinated by the Program Leader(s). Obtaining visas may be a lengthy and detailed process involving persistence. Check for specific entry requirements from VFS advisor. To attend our courses which are up to 3 months, you have to apply for a Short-Stay Schengen Visa. Go to VFS Advisor webpage, enter your country and destination. Complete the online application form, print it and sign it: https://consular.mfaservices.nl/schengen-visa/short-stay. Take your documents and print the completed Application Form and go to your local VFS center on the booked date and time. Submit your visa application.

AUTHORIZATION AND RELEASE OF COPYRIGHTS: I grant permission to TNEG to use my photograph, likeness or comments in any medium for educational, promotional, or any other purpose in furtherance of the non-profit missions of the organization. By signing below, I confirm that I have read and understand these conditions and agree to be bound by them.