Effective Communication and Professional Ethics in Healthcare
Mode: Offline in Amsterdam
Dates: 14–18 September 2026
Price: 200 euro per person
This course is designed to equip healthcare professionals, caregivers, nursing assistants and healthcare support workers with the essential communication and ethical skills required for high quality patient care. Participants will develop effective verbal, non-verbal, written and interpersonal communication techniques that promote patient safety, collaboration and positive healthcare outcomes.
Programme Overview
Day 1: Introduction to Effective Communication in Healthcare
Communication principles
Patient-centered communication
Active listening and empathy
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Day 2: Communication in Clinical Practice
Verbal and non-verbal communication
Team communication
Managing difficult conversations
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Day 3: Professional Ethics in Healthcare
Ethical principles
Patient confidentiality
Informed consent
Professional boundaries
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Day 4: Ethical Decision-Making and Conflict Resolution
Case studies
Managing ethical dilemmas
Conflict resolution in healthcare teams
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Day 5: Practical Workshops and Assessment
Role-play exercises
Group discussions
Final assessment
Feedback and certificate presentation
Olamide Anuoluwa Olatidoye is a compassionate healthcare professional, educator and community development advocate with a diverse background spanning healthcare, education, research, administration and digital communication. She holds a Bachelor of Science degree in International Relations from Oduduwa University and is a Certified Nursing Assistant (NVQ Level 5) from Health Inheritances School of Allied Health, Lagos.
With experience in healthcare, teaching, research, and administration, Olamide combines practical knowledge with excellent communication and leadership skills. She is certified in CPR, Basic Life Support (BLS), and Mental Health Awareness. She is committed to empowering learners through engaging, practical and impactful training.
Olamide is dedicated to promoting excellence in healthcare and education while helping individuals develop the skills and confidence needed for personal and professional success.